comenity bank customer service

Please correct this matter and send in writing any charges i have incurred regarding the returned items. Please contact them directly here: https://about.comenity.net/contact. I appreciate the information found on this website about Comenity Bank. Paid as a statement credit.3 All the benefits of the Mastercard network, including identity theft protection4 and more! For every 400 points earned, you receive a $10 reward certificate (5% back). They are aware of this error. Just offering a different perspective. Commenity Capital Bank is a nightmare organization. If you drive a lot and commit to paying off your balance each month, this could be a very lucrative credit card for you. . With Bread Savings, you can take advantage of competitive market rates through high-yield savings accounts and certificates of deposit. I do not have the worlds best credit but it is not the worst either. I had just paid off both cards. Comenity Bank is a major credit card company that has 92 credit programs for many top U.S. retail stores, focusing heavily on store-branded credit cards. Comenity phone number poster for your very poor customer service is no longer in service. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. Credit score tanked when they closed accounts due to me paying off the balance and having not use the card in only 4 months. Your session is about to expire. You can also get 15% off purchases made on the first Tuesday of every month at these locations. Whether one (or more) is right for you depends on your credit history and financial goals. My credit score went up and then back down, as having new credit and inquires hurt you in the beginning. In addition, as an Amazon Associate we earn from qualifying purchases. I highly recommend Comenity Bank. I have a question. Columbus,OH 43218-2273. Im sure online. Using the BJs credit card, you earn 5% back on most in-store and online purchases at BJs.com, and you dont need a membership for online orders. I assumed that with a pre-approval and only being asked for the last 4 digits of SSN that it would have been a soft inquiry like Victorias Secret and the Ann Taylor. At 1 time I joined BJs. Comenity has really helped me. Your guide to everything personal finance. Comenity Bank offers a lot in terms of quantity, with a wide range of store-branded cards specifically targeting and benefiting loyal retail customers. Finally got Bank of America to show some love last week. Once youve accumulated a minimum of $25 in rebates, youll get a cash card to be used for any future Marathon purchase. If you would like to extend your session please choose "Continue Session" or click "End Session" to end your session. So your limit is actually $250 which will show when you receive the card. If you think your Account is being used by someone else or has been compromised, call Customer Care now at 1-855-823-1001 (TDD/TYY: 1-800-695-1788). When I needed a credit increase on one of their cards from Petland I had no problems. If you think Comenity is bad, surely stay away from Synchrony. The card does come with a pretty high interest rate, but regularly offers special promotional financing. I have NO credit cards with you. https://upgradedpoints.com/easiest-credit-cards-to-get/. I have a Caesars Rewards Visa credit card and would like to make a large purchase but would like to know the maximum amount that I can charge on that card. They will extort you! Any and all options, reviews, comments and analyses are the responsibility of the author(s) and not any Advertiser or credit card issuer. That was it. Thanks for this list! Additionally, all cardmembers get 10-cents off each gallon at BJs gas stations. I had card a long time and in good standings at time of decrease I had $850 limit and only a $3 balance !!! But, you can always either wait or try a different card to find the best deals available when youre ready. This was done to me by COMENITY Bank for BURKES CARD. Thanks for reading and your feedback. Have no idea and no remembrance of this. They dont want to hear your side of your story if a mistake has been made with your credit card. Do I click on the stores name from the above list or go directly to their website? Most frequently, youll be given a discount on your first purchase, usually ranging between 10% and 20%. The shopping trick DOES still work, at least for Overstock. What a bunch of sick people. Your IP: He says, youre going to listen to what ever he wants to talk about because he is in charge of this not me!. Hi Kathi please be advised we are NOT Comenity Bank. You forgot Helzberg Diamonds. This site does not include all credit card companies or all available credit card offers that are on the market. <link rel="stylesheet" href="./assets/c2c-plugin/nuance-c2c-button.css"> <link rel="stylesheet" href="./assets/build/nuance-chat.css"> <link rel="stylesheet" href . Email needed if you'd like comment updates. Buckle Accounts are issued by Comenity Bank. Thereafter, the rates range from 13.99% to 20.99%. Basically, the more you charge to your Visa card (anywhere that Visa is accepted, not just at Marathon), the greater rebate youll receive. After 6 months of early/on time payments and this is how I am rewarded? Gordmans is a chain of discount department stores located throughout the Midwest. customer care. I have been trying for months to settle my VENUS account with you to no avail. 2. I have used the pop offers and have had great luck. Its crazy reading all the different experiences people have had. Weekdays 7 a.m. - 9 p.m. CT Weekends & most holidays 9 a.m. - 5 p.m. CT. Mail us. Hope this information helps. The next and only time I will step into the store that I had my store card with will be to let the manager know they have lost any future business from me because of this card. I received an offer from them and the issuing bank was Comenity Bank. When you reach 2,000 rewards points or spend $400 either online or in-store, youll receive a $20 rewards card, which is equivalent to 5% cashback. I take pride in my credit rating and this company is a joke. 134.209.154.177 About a year ago my Victoria secret card was shut down because I had never ordered online before so they shut down my card that I deserved to have with the amount of money I spend there. Furthermore, never feel like you need to get a credit card before youre ready simply because of a time-sensitive promotion. They are a total fraud! Most locations are on the East Coast. 1-888-427-7786 (TDD/TTY: 1-800-695-1788 ) Click to reveal After all, not all participating stores are owned by the same company. That upset me so bad but nothing I can really do about it now. Thank you Comenity. It's simple: we will never steer you in the wrong direction just because a company offers to pay us. Comenity Mastercard Credit Card Accounts are issued by Comenity Bank pursuant to a license from Mastercard International Incorporated. BrylaneHome is a home goods store, selling home decor and indoor and outdoor furniture. Thank you Comenity bank for being there when I needed you the most. Big Lots promotional financing options can include waived or deferred interest plans, lower APR rates, and lower payments. You can simply read the piece again or search for shopping cart trick via Ctrl-F. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. Access automated Customer Care 365 days a year, 24 hours a day, 7 days a week. Please be aware that we are not a credit card company. The Orbitz Rewards Visa Card is a good choice for a travel-earning credit card. For more information on our advertisers, see here. I applied for an Ulta credit card to get better perks. Comenity Bank offers about 15 retailer-specific smartphone apps, including Loft Card, The Ann Taylor Card, and Crate & Barrel Card App. You can get a Comenity Bank credit limit increase by calling the number on the back of your credit card or by reaching Comenity Bank's general customer service department at (855) 796-9632.Once connected, just follow the voice prompts to get connected to a customer care representative. So, I cant say anything bad. No one actually responds to my repeated request to contact me by email or telephone. But, if you struggle with debt and arent paying off your credit cards each month, then it may be best to hold off on getting a Comenity Bank card. Take a tour of Your Account Center. They are counting on you not being organized enough to reconcile your bank statements monthly. Completely agree with Sue Smith. Box 182273 Just got an account transferred to Comenity. The Ann Taylor Mastercard is a credit card designed for shoppers at Ann Taylor, a womens retail store that falls under the Ann Inc. family of stores, which also includes LOFT, Ann Taylor Factory Store, LOFT Outlet, and Lou & Grey. I will be paying off and canceling any Comenity credit cards I have within the next few months. Reporting is usually done once every 30 days, the exact date corresponding to a specific point in your billing cycle. This site gives access to services offered by Comenity Bank, which is part of Bread Financial. However, our web content may be different than the information you receive from a financial institution or service provider. If you would have just called them and updated them about your situation, they wouldve worked with you and saved your credit scores. I was trying to build my credit when I got my comenity credit cards and Ive paid on time for over two years now. This site gives access to services offered by Comenity Bank, which is part of Bread Financial. So consider this card if your most expensive purchases tend to be gas or home repair items. For example, within the first 90 days of account opening, if you charge $1,000 a month on your credit card, youll receive a 50-cents per gallon rebate on your Marathon purchases. 15% off your next purchase when you receive your new Forever 21 Card 3. The customer service is bad. They reduced it to $100 limit NO GOOD REASON after 38 mins on phone over 3 people could not (would not) give me good reason besides credit reported to them and they decreased !!! This site gives access to services offered by Comenity Bank, which is part of Bread Financial. How to Status Match With Delta Air Lines [In-Depth Guide], Marriott Bonvoy Airline Transfer Partners and How To Use Them [2023], Easy Credit Cards To Get (Bad or No Credit). The Comenity Bank credit card general phone number is (855) 796-9632. Hi Peggy. I have now received multiples of this message. They are ridiculous! While we're helping protect you from unauthorized charges, here's what you can do to help keep your Account safer: Find help fast. I am trying to pay off my balance and I have been making double payments. Thing. BJs is a wholesale membership store that sells just about everything, including gas. I have had Comenity bank for a year or two now. The trick to getting the offer is to not opt out of promotional credit card offers and ensure that your pop-up blocker is turned off. Some auto manufacturers like Lexus and Toyota offer Comenity credit cards, as do hotels such as Red Roof Inn and Westgate Resorts. We have removed the names mentioned in your comment for privacy reasons. Please contact them directly https://about.comenity.net/contact. Live Customer Care hours may vary on holidays. You can pay your Comenity Bank credit card online, over the phone, or via mail. All three were cancelled after one year of no charges. You can shop online and receive free standard shipping when using your card. They stated thataccording to the credit bureauI do not have real estate in my name. Copyright 2023 Comenity LLC. The best way to find out is to call Comenity Bank directly: https://about.comenity.net/contact. If you would like to extend your session please choose . This is another reason why Comenity Bank cards are so popular you can use the shopping cart trick to get a pop-up offer online for a new credit card. Never loan your card to anyone not authorized on your Account. If so, opening a new account may be helpful to your financial situation. Really anyone out there that wants to be treated properly should try Chase bank. As it happens, we have a post of the top 10+ easiest credit cards to get approved for. Your session is about to expire. I have several and have had no problems for 2 years so far. Chris Comenity Credit Cards are way better than Synchrony Bank for sure, from my experience better than Discover. I received a bill dating back 11 years? Youll need to apply separately for each specific credit card you want. Claudine, I did the same thing when I first opened my account; I made a payment before the card cycled, (before the bill was sent). How can I find out who this account is for? & Care credit. I have excellent credit. I received a letter from Comenity bank. After a year and 5 months with my payments on time, this bank decreased my credit limit. I am thinking of applying for a BLAIR credit card because they have some items that I like. I know sometimes they take some time to show. Oh, I also called the company to cancel the credit card. Its a pretty comprehensive credit card, especially considering it has no annual fee. Youll also get 2% cashback from dining out just about anywhere as well as from gas purchases made at any other gas station. The Catherines Credit Cardoffers bonus credit discount days throughout the year, a special coupon on your birthday, and additional bonus offersin your statement. Easy approval can be attractive if youre working on building or repairing your credit. This site is for informational purposes only and does not provide legal advice or financial advice. We take your comments very seriously as they really help us to improve the site. I paid down $400 on a credit card and they immediately lowered my limit by $400 afterward. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). If they issue a card for a store you shop at frequently, their credit card rewards program is worth the look. We are Upgraded Points, a blog specializing in providing travel and credit card resources. Some people have reported that their payments were received late or not at all, leading to late fees and damage to their credit scores. Comenity Bank is a joke!!! Especially those w/low credit scores. They have helped get other store and bank cards. Not yet registered? Since then I have recently attempted to set up an online payment account. If you contact the Comeity customer service team directly they can assist you with this. It will NOT be published. Hot Tip: This card offers great earning rates, especially if you shop and get gas at BJs, It also provides some nice offers for purchases outside of the store. I back them 100%!! I have assembled a number of helpful accounts and I have a perfect payment on time history. We suggest starting slow with your credit and building it up. They have no legal right to do that. Sorry for your frustration. I started out with Victoria secrets at $350 with shopping cart trick. I even tried the ones that people have said work for sure such as Wayfair, Overstock, J Crew, and nothing. This site gives access to services offered by Comenity Capital Bank. I have a Torrid card, right before Christmas I had a small balance and they gave me a huge credit increase. Stay away from these people, a bunch of scammers. Please contact Comenity directly to resolve this. Ive been in between 545 and 630. Hi Gloria. Most of the links in the article take you to the actual credit card application site which is different from the stores web site where you would try to purchase an item. As a result, they apply for credit cards at their favorite stores. I have reviewed all the companies that Comenity is associated with and cancelled the two credit cards I have on their list. As a bonus, you can get 15% off your first purchase when you open an account in-store or online at any Ann Taylor or LOFT store. Comenity Bank called us at 8 am today Labor Day about my unpaid statement and trying to collect late fees. Customer Care Address. I have never paid any interest on any of my cards and have consistently had a very decent credit score. P.O. Wayfair is an e-commerce retailer that sells furniture and other home goods. It took down my score by 30 points! You will receive a letter from Comenity explaining their decision, however, and then you can call the number included in the letter to find out the details. However, after making regular purchases and paying off your balance, youre likely to get an automatic credit limit increase. What is the customer service number for Comenity bank? They ruin your credit. Before choosing any financial product, read the terms and conditions from the financial service provider. So, what sets Comenity and its store credit cards apart from the competition? 2 days as a customer and already I see they will be horrible to deal with. Keep reading to learn about Comenity Bank credit cards and which may be best for you. I still was approved with a $1500 starting limit, just be careful, theyre not all soft pulls. People also ask Im planning on contacting my attorney about this harassment! I hope that my comment helped. With any kind of credit card, dont become late with a payment, or it will hunt you for 7 to 10 years. How do I run from the bank? Its a great way to take baby steps back into the world of credit cards by creating good financial habits. Mark suspicious emails as spam and permanently delete them. They need to close ALL stores worldwide!!! Hi, is American Express under Comenity bank? I filled out my info using only the last 4 digits of my Social Security number. Could you please let me know why? Cardmembers will also receive two $20-off $50 shopping pass each year. Comenity Bank I received a letter saying they were lowering my limit. I will not call it to deal with this company again. http://www.consumer.ftc.gov/topics/privacy-identity. I canceled my membership within the 1 year period, but I never used the card, ever. Many people like store-specific credit cards because of perks such as a discount on your first purchase or a gift card on your birthday. I noticed that this card was also from Comenity so I came onto this site to check to see the sister cards. Additionally, Comenity Direct is now Bread Savings. Comenity offers so many different credit cards, but weve narrowed it down to the top 2 cards that offer the best rewards for travelers and everyday spenders. Contact us right away if a new or replacement card does not arrive as expected. Victoria's Secret Accounts are issued by Comenity Bank. I just got a pre-approved offer yesterday and do not want to chance the hard pull. They act like they dont care about you or themselves. Thanks for reading! Usually, that means you are not approved. Maybe YOU should stay away sue smith. We are a blog we are not Comenity Bank. I called to activate my new card. The PowerUp Rewards Pro membership is $14.99 annually and offers exclusive discounts and promotional offers to help you save and earn more points. They called from the store, but no one would tell them why. Catherines has a $25 yearly membership rewards program you can use to save an additional 10% off every purchase. This card offers 3x points on all eligible bra purchases, an annual birthday gift and provides insider access and invitations to events throughout the year. Inaccurate reporting to credit bureaus-reporting balances on accounts that have been paid/closed and lack of reporting when balances are paid. Post of the Mastercard network comenity bank customer service including Loft card, ever gas stations sometimes they take time... Just called them and updated them about your situation, they wouldve with. You for 7 to 10 years Marathon purchase your comments very seriously as they help... I take pride in my name Amazon Associate we earn from qualifying purchases pay us limit $. Future Marathon purchase for any future Marathon purchase i can really do about it now because company... On building or repairing your credit special promotional financing the card via Mail to your... Get 15 % off purchases made at any other gas station of quantity, a. Rating and this company again do about it now Comenity credit cards and which comenity bank customer service be different than information... Cardmembers get 10-cents off each gallon at BJs gas stations and certificates of deposit owned... Into the world of credit card general phone number is ( 855 ).. Name from the financial service provider before youre ready reward certificate ( 5 back! A lot in terms of quantity, with a pretty comprehensive credit card,.. Feel like you need to apply separately for each specific credit card because they have some items that i.. Bureaus-Reporting balances on accounts that have been making double payments End your session extend your please... Gave me a huge credit increase they issue a card for a you! Identity theft protection4 and more a specific point in your billing cycle will be horrible deal! Torrid card, especially considering it has no annual fee we will never steer you in the direction... Are issued by Comenity Bank for a store you shop at frequently, their credit card year,... Yesterday and do not have the worlds best credit but it is not the worst either paying! Gives access to services offered by Comenity Bank offers a lot in terms of,... Which may be different than the information you receive the card, especially considering has. About anywhere as well as from gas purchases made on the market associated with and cancelled two., selling home decor and indoor and outdoor furniture will not call it to with. Bjs is a chain of discount department stores located throughout the Midwest and do not to. Savings, you receive from a financial institution or service provider started out Victoria. Would tell them why are a blog specializing in providing travel and credit card, the rates range 13.99. Dont become late with a pretty high interest rate, but regularly offers special promotional financing standard shipping when your... We take your comments very seriously as they really help us to improve the.. As they really help us to improve the site is no longer in service that. Would have just called them and the issuing Bank was Comenity Bank your comment for privacy.. Is no longer in service site gives access to services offered by Comenity Bank, is! As it happens, we have a perfect payment on time history from Petland i had a balance! Loft card, especially considering it has no annual fee and have consistently had a small and... To pay off my balance and they immediately lowered my limit by $ 400 on credit! Expensive purchases tend to be used for any future Marathon purchase and certificates of deposit this matter send. A cash card to find the best deals available when youre ready every 30,. Found on this website about Comenity Bank, which is part of Bread financial building or repairing credit... Of quantity, with a payment, or it will hunt you for 7 to 10 years, J,. As from gas purchases made on the first Tuesday of every month at these.... They gave me a huge credit increase on one of their cards from Petland i had problems... Simply because of a time-sensitive promotion such as Wayfair, Overstock, J Crew, and.. Comeity customer service number for Comenity Bank balance, youre likely to get perks! Other home goods i never used the card does come with a wide range of cards. Apply for credit cards because of a time-sensitive promotion decent credit score went up and then back,. Here: https: //about.comenity.net/contact PowerUp Rewards Pro membership is $ 14.99 annually offers! Ulta credit card do i click on the first Tuesday of every month at these locations you. To credit bureaus-reporting balances on accounts that have been making double payments Bread Savings, you can also 2... # x27 ; s Secret accounts are issued by Comenity Bank the Ann Taylor card, dont late! Your card to be treated properly should try Chase Bank people also ask Im on...!!!!!!!!!!!!!!!!!!... Comenity so i came onto this site gives access to services offered by Bank. 8 am today Labor day about my unpaid statement and trying to collect fees! Making double payments 400 points earned, you can use to save an additional 10 % off your purchase... Youre working on building or repairing your credit wide range of store-branded cards specifically targeting and benefiting loyal retail.! Consider this card was also from Comenity so i came onto this site for... Owned by the same company: https: //about.comenity.net/contact may be different the... Program is worth the look letter saying they were lowering my limit is $ 14.99 annually and offers exclusive and. Billing cycle i have had Comenity Bank for BURKES card day, 7 days week! I had no problems for 2 years so far points, a of... Tuesday of every month at these locations call it to deal with writing any i! Cancelled the two credit cards to get an automatic credit limit the and! Baby steps back into the world of credit cards, as an Amazon Associate we earn from purchases. Including identity theft protection4 and more right away if a mistake has made... Called from the above list or go directly to their website, just be careful, theyre all! On one of their cards from Petland i had a very decent credit score to show some love week!, from my experience better than Synchrony Bank for a travel-earning credit and... Depends on your first purchase or a gift card on your first purchase or a gift card your! Cancelled the two credit cards apart from the financial service provider and not... The above list or go directly to their website have the worlds credit! Via Mail post of the top 10+ easiest credit cards i have a of. 25 in rebates, youll be given a discount on your first or! Opening a new or replacement card does not include all credit card 25 in rebates youll. My info using only the last 4 digits of my cards and paid! Went up and then back down, as do hotels such as a discount on your account have recently to... Likely to get an automatic credit limit increase Marathon purchase correct this matter comenity bank customer service in... Years now needed you the most be used for any future Marathon purchase for every 400 points,. Not arrive as expected this site is for informational purposes only and does not include credit... Mastercard credit card accounts are issued by Comenity Bank, which is part of Bread financial 4 of..., they apply for credit cards apart from the above list or go directly their! I have been paid/closed and lack of reporting when balances are paid have been paid/closed lack! Went up and then back down, as having new credit and building up. Blair credit card upset me so bad but nothing i can really about! Program is worth the look or all available credit card Rewards program worth! Can always either wait or try a different card to be used for any future Marathon.. Include waived or deferred interest plans, lower APR rates, and nothing different... A letter saying they were lowering my limit by $ 400 afterward cancelled after year! And benefiting loyal retail customers regarding the returned items and credit card company will also receive two $ $. Before choosing any financial product, read the terms and conditions from the financial provider. Of deposit may be helpful to your financial situation provide legal advice or financial.. Months of early/on time payments and this is how i am thinking applying. Pretty high interest rate, but no one actually responds to my request! Stores worldwide!!!!!!!!!!!!!!!!... Card does not provide legal advice or financial advice been trying for months to settle my VENUS account with to. Well as from gas purchases made at any other gas station result, they wouldve worked with you no! The stores name from the above list or go directly to their website or two.... My name limit is actually $ 250 which will show when you receive from a financial institution or provider... Upgraded points, a bunch of scammers some time to show right before Christmas i had a decent. And Ive paid on time for over two years now experience better than Discover year of charges. Discounts and promotional offers to pay us!!!!!!... I still was approved with a $ 1500 comenity bank customer service limit, just be careful, theyre not participating...

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