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Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. To register, click here (URL) and enter your new account number, the name on the account and an email address. SmartHub Login What are some key features of SmartHub? As your trusted energy provider, we want it to be easier than ever for you to reach us when needed. 1355 East McIver RoadDarlington, SC 29532, Check your hourly, daily, and monthly usage. First there was cable. Two-Factor Authentication helps keep your account secure. Click the Add New button. Call our Member Services team at 800-842-5871 to sign up. Search for the billing period you would like to review by using the page forward and page back buttons to move through pages one at a time, or press the last button to advance to the end or press the first button to advance to the beginning. Please be sure to allow at least 5 business days for your payment to reach us. You can select different information by account, such as partial payment and payment method. Youll also be able to see important notices with SmartHub. With SmartHub you can pay your bill online, view your billing history and more! The total due of all accounts will be displayed. (Note: You will need your Customer Number, which you can find on your last bill.). Mailing address for payments is now P.O. SmartHub allows you to conveniently make payments, check your energy usage, and communicate directly with Pee Dee Electric. (Mobile). Pay at either of our drive-thru locations. If you choose to store your login information, any person who has access to your mobile device can access your account. If you prefer to mail your payment or schedule it through your bank, please do so. Your new account number will be listed on your latest bill. Make payments, view bills and manage your account. With your online account you can manage your electric account, pay your bill, view energy use, and more. Have your account information and email address ready for your first-time login. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. Our representatives can review your past energy usage, discuss trends in your consumption and guide you through potential solutions that fit your lifestyle. Simply hover over the orange numbers for an explanation of each charge. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. Choose which contact method you would like to use. Set up electronic billing in your SmartHub account or call our Member Services team at 800-842-5871. On the app, select the Pay My Bill icon. Commercial. Not available for members renting or leasing their home. You can view the status of your request or inquiry on the website. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. And with no usage limits on our plans, your entire household can play games, stream music or videos, and surf the web without worrying about data consumption. After clicking on the New User button, type your billing account number, last name or business and email address in the requested fields. Bank Draft Payment: Automatically drafted from your checking/savings account each month on your due date.Enroll via SmartHub, visit any CEMC office, or call 800-987-2362 to set up. If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. Just enter your profile information, choose "Gibson Connect" and you're ready . carolina connect. Box 1667 Lexington, SC 29071. Both platforms are part of [name]s online account management system for members. Members can sign up for SmartHub via the login page. Commercial members will need to have the tax ID number for their business. That's why we want to make certain you understand all the components of your electric bill. Since your bill stays the same, you can anticipate what you owe each month, allowing for streamlined budgeting. Local emergency services personnel have been notified of this interruption. If you have questions, we're here to answer them. On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. Please try to register again. Where to find your account number on your bill (pdf). As the cooperative continues to grow, so does the need for better information availability to the membership. Go paperless! join the list see pricing explore features What People Are Saying Can't wait to connect! Reporting a service issue is a snap with the SmartHub mobile app. Theres no monthly bill or deposit; you always know how much youre spending on electricity. How current is the account information in the app or website? Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. Make a payment online. This is a regular meeting of the board to review cooperative matters. This set it and forget it approach lets you pay your monthly bill automatically each month with either your bank account, debit or credit card. Phone: (555) 555-1234. This database is updated frequently via their internal processes. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. You can see how your use is trending over time, which will allow you to take steps to lower your bill. is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. As your local electric cooperative, we diligently strive each year to keep costs low and are proud that we have, Every May is recognized as National Electrical Safety Month, which is a time to emphasize electrical safety in our homes,, Warmer weather is on the way, making it the perfect time to check in and make sure youre making the, On the second Monday of every April, we join electric cooperatives around the country in taking time to thank and, Official Notice: Facility, Rider and Other Changes for 2023. Mobile devices do offer you the ability to store your login information for apps installed on the device. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail. Its made on time, every time. Click here for our fast, one-time payment option. All of these changes are within the normal operating budget of the cooperative. Set this up by calling us at 800-842-5871 or in-person at any BEMC office. Verify payment amount and payment due date are correct. Published January 16, 2020 at 417 417 in smarthub. On the app, select Pay My Bill icon. Track your usage and credit balance by accessing SmartHub here or from your smart device through the SmartHub App, or by calling (803) 749-6500 or toll-free (888) 850-6770. Passwords should be between 8-15 characters and contain at least one number, capital letter, and special character. All you need is your CoServ account number to get started. Access SmartHub today from your tablet or smartphone with the app or on your computer at pemc.smarthub.coop to take advantage of these helpful features. See the locations listed below. You will receive an email with a temporary password that you can use to log in. Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program. 8 am - 5 pm, Monday - Friday 910-457-9808. 510 South Main Street, Dobson, North Carolina 27017. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. Making payments through SmartHub is fast and easy. Everything. As you work down this page, youll complete the following checklist and be on your way to managing your account like never before! Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. View your bills, make secure payments, manage your alerts and reminders, and even receive push notifications using SmartHub with your iPhone, iPad or Android device. HBC network technicians have planned an essential network update during the morning hours of Tuesday, April 18th to expand network capacity to meet growing broadband needs. To make a quick payment using your account number and last name, no registration required, click below. We are excited about REAL internet coming soon. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. The information you see in the app and on the website is shown in real-time. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. It is provided as an option for your convenience. SYEMC is an equal opportunity employer and provider. Here are some of the ways that SmartHub can help: Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. Yes. Enter required information, click Continue, and then click Save. Manage your Pee Dee Electric account right from your computer, smartphone, or tablet. IF YOU MAIL PAYMENTS: Please use the NEW payment coupon included on your January bill and mail to: [address]. SmartHub, the smartest way to manage your bill Life is busy, let us make it a little easier with SmartHub, your one-stop shop for all your account needs. As soon as you log in, youll be able to view your billing history and make a payment with just a couple of clicks. Locate your new account number (instructions below) and get registered! Loading Mid-Carolina Electric Cooperative SmartHub Application performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. Simply fill out the SmartHub registration form, and you will get an email asking you to 'Verify your account'. Payment options are another way were putting flexibility in your hands. If using an existing stored payment method. Please have your account number ready when making a phone payment. Do I have to sign up or re-register for it? 413 - Member Requests for Cooperative Information, SVCC Power Line Worker Training School Scholarship. BEMC Bylaws (Accessible through SmartHub), BEMC Board Meeting Minutes (Accessible through SmartHub). Pay at any of our three locations Supply, Whiteville, or Southport/Oak Island, during business hours of 8 AM 5 PM, Mon-Fri. Pay your bill at the counter or drive-through window, or after hours through the night depository. Click MySmartHub, or download the free SmartHub app from your Apple or Android device. Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! Online Account Access. A SmartHub account is required to pay your bill online. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? View your billing history. The website has additional functionality that allows members to manage notifications, update their stored payment methods, and change their personal information. Report an Outage. Can't wait to finally have high-speed internet! Through the power of our fiber optic network. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. Sign up for our Bank Draft program, and well automatically draft your checking or savings account monthly for the amount of your current electric bill. Select the Energy Use icon to view your energy use. You'll still receive monthly statements showing kilowatt-hour usage and the amount due, but with Bank Draft you won't have to remember to make your payment. Navigate to and select the Stored Payment Accounts option. Online, by phone, through automatic bank draft you name it, its easy. Should I expect a rate increase now? You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. SmartHub allows you to pay your bill, report power outages, review your payment history, stop and start service, check on monthly energy use, and request maintenance. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined. You can also select the Make Payment button to view payment options for your accounts. Not only will you see your billing history, but youll be able to view your actual use. We know youre busy and that it can be hard to keep track of everything you need to do in a given month. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Two-Factor Authentication is now enabled. Just call us at (803) 749-6400. You will still receive a statement showing the amount drafted. Reliable, affordable, sustainable energy. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. Download the free SmartHub app for your Apple or Android device. This window will close automatically. View the current status of your account. Both the web version and mobile app allow members to securely access their account information, view bills and payment history, make payments, view energy use, and report outages. To join our list, please select your local co-op below. If youre paying the total amount due, tap the Pay button. 412 - Attendance By Members at Meetings of the Board of Directors, Policy No. For other payment options, click here. Available to members with residential accounts who have at least 12 months of billing history at their current location. (803) 749-6555 Contact SmartHub My Account Payment Options Payment Assistance Pay As You Go Start Service About My Bill Rates & Regulations Account Forms LogIn One-Time Payment Member Benefits Capital Credits Rate Structure On-Bill Financing Co-op Connections In the Know Products & Services Fiber Optic Internet Outdoor Lighting Energy Advice Let us know so we can provide you with better service. Sign up to access our Self Service site on the login page for SmartHub. Can't wait to connect! On time, every time. Use the address below to send your payment by mail. Smarthub. Login to the SmartHub app. View and pay your bill on our secure site using your credit card, debit card or by electronic check. Note: Same day reconnection is not guaranteed for . If the payment amount is incorrect, click. The next time you need to pay your bill, it will only take a couple of clicks. No. Major projects often provide scammers with opportunities to steal your personal information. All Rights Reserved. Follow the instructions to provide a bank account or card information. Through SmartHub, you can quickly submit a service request or ask one of our energy experts a question. Make sure to allow at least 12 months of billing history and more and when you choose SmartHub, can! One of our energy experts a question to get started not sign up take. A bank account or call our Member Services team at 800-842-5871 to sign up for paperless billing in SmartHub solutions. Account like never before daily, and monthly usage receive an email address ready for your convenience have... 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Like to use and special character members renting or leasing their home meeting of the Board review! Valid email address ready for your broadband Services with the Affordable Connectivity Program were putting flexibility in your account. For more information local co-op below important notices with SmartHub you can also select the energy use, and!! Aspects of how you engage with the Affordable Connectivity Program will only take a couple clicks. Are correct this database is updated frequently via their internal processes mail to: [ ]... Pay for your power how and when you choose to store your login information SVCC! View payment options for your Apple or Android device in every transaction run and no information...
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