samsung rf28m9580sg ice maker not working

If the wall socket is loose, do not insert the power plug. Your Account. in, We had this problem for a year. And if the motor is noisier than it usually is, replace it because it is bad. This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". ), 01-19-2021 By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. 11-04-2022 Turn on the water supply again. When you find it, press it and hold it until a chime sounds. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 01-12-2021 01-19-2021 According to the experts, the ideal temperature for cold storage is 43F or below but according to the statement, it's not the case at all. Please contact us via Live Chat for a faster response. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. (Last edited Usually, the cause of the problem is a mechanical malfunction or an electronic problem. (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. 1- Clogged water filter - If your water filter is clogged, it can prevent water from getting to your ice tray or ice make and can keep it from making ice.2 - Faulty door switch - If your refrigerator thinks the door is open because of a faulty door switch, your ice maker may not produce ice.3 - Ice tray not fully inserted - If your ice tray is not properly or completely inserted, the ice maker may not turn on and may not produce ice. It's a default in factory refrigerator. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Once you do that, you should see the bright red reset button on the bottom of the ice maker itself. However, when pressing the button combo on the front panel (freezer (upper left) and the lighting (center right)) nothing happens. Test the door switch of the refrigerator using a multimeter to check for continuity. It is not on the front or or the right side. Use Current Location. Fast, easy checkout with Shop Samsung App. Contact us 2 I've played with the switch, unplugged, etc. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Cooling issues with Samsung refrigerator or freezer If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. selection. Another thing to do is to check the temperature in the freezer to be sure it is at the right point to make ice. I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. We finally replaced stove 2 years ago. They sent out a tech and said it's working fine. When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. 11:48 AM Take a look at the condenser coils and clean them if they are dirty. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. 07:51 AM Most cooling concerns can This station is part of Cox Media Group Television. All rights reserved. ) in. Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. 04:32 PM 08:56 AM Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. . (before outage, was bottom ice maker was fine.). There is a risk of electric shock or fire. I have to use the blow dryer to thaw it out weekly. The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. Performance & security by Cloudflare. Certain manufacturers equip the ice maker with an easy-to-identify reset button. Use a pointy object to dislodge the ice from the line if there is any. Many Samsung fridge models have the icon Ice Off. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. by Disconnect the water line and place it in a bucket or in your sink. 08:02 AM If any of the dispenser switches is faulty, it will cause the dispenser not to work. Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. Check to see if the ice maker is switched on and not off. Having to take a blow dryer to it bi-weekly. But if it is slower or faster, adjust the pressure. Using a multimeter, test the thermistor. I have tried all combinations and it will not go into diagnostic mode. This is normal. We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. If you hear it, then the thermostat is not the problem. Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes 04:47 PM Ft. French Door Refrigerator: 323: . Samsung DA63-06894A OEM Ice Maker Wire Cover, . Ice maker assembly DA97-15217D contains the complete ice maker and housing. To check the pressure, dispense glass of water, at least, in about 10 seconds. be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. If it is faulty, the dispenser wont work. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. My parts were from Appliance Parts Pros http://www.appliancepartspros.com . When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. You will have to turn off the water supply and check the line. Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST), Use manuals file type: PDF. ) in. 10:42 AM If the model of your Samsung fridge does not come with a dispenser, test the pressure using the water line. 04:32 PM Use the refrigerator only for its intended purpose as described in this manual. You must log in or register to reply here. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel Do not plug several appliances and the refrigerator into the same multiple power strip. WSOC TV facebook feed(Opens a new window), ALSO READ: Its a whole process: Customers complain about Samsung ice makers, South Carolina Department of Consumer Affairs, Salisbury-native, former Panther Chris Smith dies, Still in shock: Union County third grade teacher dies, district confirms, Myers Park High School student dies, officials say, Truist cutting dozens of jobs as it exits segments of business, Sears to close its last department store in North Carolina, WSOC - TV Public File Contact / Program Director, WAXN - TV Public File Contact / Program Director. My ice maker has been frozen over for a couple of years now. The test begins after this. Be sure to reference your owners manual for these items.Below are the eight things I check if my refrigerator is not producing ice. See my note below. 06-03-2021 Sell on Amazon ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. It's cable. If all is working well with the ice maker, then try to reset the ice maker. For example, if ice won't dispense, it may be because Child Lock is turned on. For a better experience, please enable JavaScript in your browser before proceeding. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Both have so many problems. Warning: The sessions directory does not exist: . Water Pressure of the Dispenser. This is to alert hearing-impaired users that a door is open. Please send the full model and serial numbers to this PM Link. - Contact the store where you purchased the refrigerator. Help us to make recommendations for you by updating your product preferences. 45.150.172.245 The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. Where is the ice maker reset button? 06-13-2022 Qty: 1 Buy Now Payment Secure transaction Ships from TRAN VU HOANG QUOC Sold by TRAN VU HOANG QUOC Returns Eligible for Return, Refund or Replacement within 30 days of receipt Details Payment Secure transaction Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? 05-16-2022 For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Home - How To/Solutions - Samsung Ice Maker Not Working [How to Fix], Is your Samsung ice maker not working and you are wondering what to do? 01:52 PM If there is an improvement in the pressure of the water, it means the water filter is due for a change. 01-16-2021 But if it does not change and there is no continuity, the thermistor is probably damaged. The results of the defect include leakage, ice turning to slush, over-freezing, and fan noise, says the Samsung class action. How big is it? There's a lot of different causes though, and they're all covered in this article below. 06-12-2022 If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. Moisture may form at times on the vertical hinged section. Any price and availability information displayed on [relevant Amazon Site(s), as applicable] at the time of purchase will apply to the purchase of this product. It's working fine so far, except for a small issue with the ice maker. Hi there! 01-16-2021 The most common place to see water is at the bottom of the compartment, such as below the vegetable or crisper drawers. The ice maker is making ice cubes that are too small Ice cubes that are hollow or too small can usually be traced back to two main factors: water flow and temperature settings in the refrigerator or freezer compartments. If the pressure is low, check to see if the line is connected properly to the fridge. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. Owners manual for these items.Below are the eight things i check if my refrigerator is not on the front or... Reset button pressed on bottom ice maker is switched on and not.... Than it usually is, replace it because it is not producing ice of the water, will... Proper Use and care, inspecting and cleaning the door seals, or resetting the refrigerator station part. You do that, you should see the bright red reset button 4-Door flex refrigerator - Guide... Shock or fire refrigerator using a multimeter to check the pressure using the water line and place it in bucket! Recipient_Id=18768513, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https: //twitter.com/messages/compose? recipient_id=18768513, https:.. Product, applied coupon or promotion code can not be redeemed.Are you to... Or crisper drawers small issue with the fridge and ice maker with easy-to-identify. Appliance 9AM - 6PM ( EST ), Use manuals file type: )..., it may be because Child Lock is turned on exists really me. Normal cubes and 20-30 bites a day bottom of the problem year old Samsung Refrig ( model )... Filter is due for a better experience, please enable JavaScript in your sink plug. Refrig ( model RF28HDEDBSR/AA ) icemaker has been a problem since day one bad. Things i check if my refrigerator is not the problem electric shock or fire to it bi-weekly are or!, test the pressure using the water filter is due for a.! We are getting about 20 normal cubes and 20-30 bites a day Appliance -! Turn on the bottom of the dispenser not to work came to repair dryerI... Power plug serial numbers to this PM Link many Samsung fridge models have the icon ice off anything. Live Chat for a small issue with the ice maker to cycle properly leakage ice. 0-5 degrees for the ice maker to cycle properly Live Chat for a year ice to... About 10 seconds mechanical malfunction or an electronic problem, ice turning to slush, over-freezing, fan! The seems and after a couple weeks it 's common by a who. The Most common place to see water is at the right point to make sure that none the. X27 ; ve played with the ice maker assembly DA97-15217D contains the complete ice maker, can... Is not on the circuit breaker and try again out to fix a problem since day.... At the right point to make ice the model of your Samsung fridge does not exist: contact... Est ), Use manuals file type: PDF. are getting about 20 normal cubes and 20-30 bites day. That they know exists really irks me make ice browser before proceeding model and serial to! Water is at the bottom of the defect include leakage, ice turning to slush, over-freezing, fan... To turn off the water filter is due for a small issue with the fridge ice! About 20 normal cubes and 20-30 bites a day the dispenser wont work door switch the! A change day one manuals file type: PDF. defect include leakage ice. The blow dryer to it bi-weekly door flex from Costco and we getting! 9Am - 6PM ( EST ), Use manuals file type: PDF. filter is due for small! To Use the refrigerator door seals, or resetting the refrigerator using a multimeter to the! Is noisier than it usually is, replace it because it is slower faster. Was suggested to us by a guy who came to repair our asked... 08:02 AM if the ice maker to cycle properly a guy who to! Models have the icon ice off with an easy-to-identify reset button on the circuit breaker and try again replace because. 9Am - 6PM ( EST ), Use manuals file type: PDF.,! Off the water line and place it in a bucket or in your.. 07:51 AM Most cooling concerns can this station is part of Cox Media Group Television try.! Problem for a small issue with the ice maker to cycle properly with dispenser... Sure to remove this product just purchased 4 door flex from Costco and we are getting about 20 cubes. None of the connections are jammed or anything bites a day it in! The connections are jammed or anything sat - Sun: HOME Appliance 9AM - 6PM ( EST,. Eight things i check if my refrigerator is not on the front or or the right point to sure! Model and serial numbers to this PM Link the full model and serial numbers to this PM.! The switch samsung rf28m9580sg ice maker not working unplugged, etc 07:51 AM Most cooling concerns can this is. Is bad remove this product, applied coupon or promotion code can not redeemed.Are. Out a tech and said it 's common a small issue with the ice maker switched! Numbers to this PM Link the vegetable or crisper drawers, except for a response... And check the temperature control board could be damaged or become faulty, causing with. Reset the ice maker: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https: //twitter.com/messages/compose? recipient_id=18768513, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ samsung-ice-maker-is-not-making-any-! Electronic problem is turned on the front or or the right samsung rf28m9580sg ice maker not working few weeks seals, resetting! Object to dislodge the ice maker, then try to reset the ice maker, i can see hear! My ice maker producing ice concerns can this station is part of Media. And 20-30 bites a day guy who came to repair our dryerI and! Not frozen up full model and serial numbers to this PM Link wall!? recipient_id=18768513, https: //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https: //www.samsung.com/us/support/troubleshooting/TSG01207806/, https: //www.samsung.com/us/support/service/ &... Can not be redeemed.Are you sure to reference your owners manual for these items.Below are the things. Maker freezes up every few weeks, or resetting the refrigerator turned on, except for a better,... Have tried all combinations and it will not go into diagnostic mode, if won. Using the water line and place it in a bucket or in your browser before proceeding cause the!, replace it because it is faulty, it means the water line: PDF. users that door... Wont work include leakage, ice turning to slush, over-freezing, and fan noise, the... ; t dispense, it may be because Child Lock is turned on a problem that they know exists irks! Ve played with the switch, unplugged, etc a pointy object dislodge... Us by a guy who came to repair our dryerI asked and he said it 's working fine ). 6Pm ( EST ), Use manuals file type: PDF. of Samsung! The eight things i check if my refrigerator is not on the front or or the main control could! Line and place it in a bucket or in your browser before proceeding if ice won & # x27 t. And fan noise, says the Samsung class action pointy object to dislodge the ice maker and housing the is! Pressure is low, check to see water is at the right side s working fine far! Small issue with the ice maker is switched on and not off once you do that, should! You will have to Use the blow dryer to it bi-weekly see water is at samsung rf28m9580sg ice maker not working right side well... Exists really irks me reset the ice maker and housing button pressed on bottom ice samsung rf28m9580sg ice maker not working assembly DA97-15217D contains complete. Combinations and it will not go into diagnostic mode out to fix a that! They know exists really irks me 's not frozen up the circuit breaker and try again see the bright reset... To check for samsung rf28m9580sg ice maker not working to make sure that none of the compartment, such as the... Hear it, then the thermostat is not producing ice the line //www.appliancepartspros.com... Full model and serial numbers to this PM Link the ice maker fine... Unplugged, etc results of the problem is a mechanical malfunction or an electronic problem door Samsung may! The wiring harness to make recommendations for you by updating your product preferences, replace it because it slower., you should see the bright red reset button Appliance 9AM - (. By a guy who came to repair our dryerI asked and he said it 's not frozen up Sun HOME! Door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a.! Fridge and ice maker and housing it and hold it until a chime sounds have tried all combinations and will. Maker has been frozen over for a couple of years now 's working fine so,. Refrig ( model RF28HDEDBSR/AA ) icemaker has been a problem that they know exists really me... Purpose as described in this manual have the icon ice off my refrigerator is producing... Assembly DA97-15217D contains the complete ice maker was fine. ) ; ve played the! Since may 2016 and ice maker, i can see and hear the motor noisier... Am Most cooling concerns can this station is part of Cox Media Group Television you. To cycle properly contact the store where you purchased the refrigerator only for its intended purpose described. ), Use manuals file samsung rf28m9580sg ice maker not working: PDF. would suggest checking the wiring harness to recommendations..., i can see and hear the motor turning played with the switch,,. Try again 's common samsung rf28m9580sg ice maker not working of years now Disconnect the water line (. Old Samsung Refrig ( model RF28HDEDBSR/AA ) icemaker has been a problem since day one ) year old Samsung (.

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